ADMINISTRATION AND PREPARATION FOR YOUR KOKODA TREK
Administratively, we understand that our clients are very busy and therefore we take care of everything that we can to assist you in the lead up to your adventure.
Firstly, following receipt of your deposit, you receive a comprehensive pre-trek package, followed by weekly email administrative newsletters leading up to your trek. The pre-trek package clearly outlines the itinerary of the adventure, physical preparation plans, nutrition guides, medical concerns, equipment and packing lists, and contact details.
The newsletters provide you with detailed advice on the three things that we cannot do for you: anti-malarials, vaccinations and visa applications, although we talk you through each of these.
On completion of the trek we provide you with advice in relation to recovery, stretching and ongoing fitness.
As part of the evaluation process we seek and value feedback on your adventure experience. Your informative feedback ensures we can continuously improve the program.
INSURANCES
EE has full Public Liability, Professional Indemnity and Aircraft Charterer's Liability Insurance. Liberty International Underwriters (LIU), a division of Liberty Mutual Group, is EE's insurance provider. LIU is one of the most dynamic and responsive insurers across Australia and the Asia Pacific region. LIU was formed in 1999 as a global specialty lines company with an emphasis on niche insurance products distributed through the independent broker network. Liberty Mutual Group is a diversified international group of insurance companies with 900 offices throughout the world.
EE purchases a travel insurance policy for each of our trekkers which is included in the price of trekking. |